Paynters Counseling Center offers individual therapy, couples counseling, family therapy, and plans to provide group therapy and workshops. Services address anxiety, depression, trauma, stress, relationship issues, grief, life transitions, and personal growth.
Yes, Paynters Counseling Center provides secure telehealth services for clients across Massachusetts, allowing you to attend therapy from home or another private location using HIPAA-compliant video platforms.
Services are provided by licensed professionals including founder Lucy Paynter, MS, LMHC, who has several years of experience in outpatient mental health counseling and community mental health.
Yes, faith-informed counseling is offered upon request, integrating clients' spiritual or religious beliefs into therapy in a respectful, client-led manner without pressure.
All sessions, including telehealth, are conducted using HIPAA-compliant video platforms to protect your privacy. The practice follows professional ethical standards for confidentiality in counseling.
The center uses evidence-based modalities such as cognitive behavioral therapy (CBT), behavioral activation, trauma-informed care, mindfulness, and coping skills training tailored to each client's needs.
Appointments are by request only. You can contact the center through the website's contact form or call to request a consultation and schedule your first session.
Yes, Paynters Counseling Center emphasizes personalized care by building strong therapeutic relationships and tailoring treatment plans to each client's unique background, values, and goals.
Paynters Counseling Center accepts Aetna, Medicare, TRICARE East for active-duty military, Allied Benefits, Cigna, and Blue Cross Blue Shield of Massachusetts. Out-of-pocket session fees range from $75 to $150.
Insurance coverage and client responsibility can vary by plan. Please contact your insurer to confirm eligibility, benefits, copays, deductibles, referral requirements, and authorization before your first appointment. Contact us if you would like help discussing payment options before scheduling.
The center specializes in treating anxiety, depression, trauma recovery, stress management, grief and loss, relationship challenges, and life transitions.
Yes, couples counseling focuses on improving communication, resolving conflicts, rebuilding trust, and enhancing intimacy using structured therapeutic approaches.
Family therapy is available to help families improve communication, manage conflict, and support healthier family dynamics during transitions or ongoing challenges.
Your first session will involve a confidential consultation to understand your concerns, goals, and background. The counselor will explain the process and collaboratively develop a treatment plan suited to your needs.
Appointments are available Monday through Thursday from 9:00 AM to 5:00 PM. In-office counseling is offered in North Andover on Monday and Wednesday, while secure telehealth is available Monday through Thursday for clients across Massachusetts. Availability can vary, so please use the scheduling option or contact us to find an appointment time.
The center focuses on deeply relational, client-centered care with personal attention, integrates telehealth and in-person options, offers faith-informed counseling, and is a Black-owned, female-owned practice committed to culturally sensitive care.
Group therapy is planned for future expansion of the practice but is not currently offered. Updates will be provided on the website as groups become available.
Telehealth counseling takes place through a secure video appointment. At the scheduled time, join from a private location using a reliable internet connection and a phone, tablet, or computer. You must be physically located in Massachusetts during the session. Telehealth is available Monday through Thursday; in-office appointments in North Andover are available Monday and Wednesday if you prefer to meet in person.
Yes. In-office counseling is available at our North Andover location on Monday and Wednesday. Secure telehealth appointments are available Monday through Thursday for clients located anywhere in Massachusetts at the time of their session. Contact us to discuss the format and appointment time that best fits your needs.
Clients are asked to notify the center in advance to reschedule or cancel appointments. Specific policies on notice periods and fees can be discussed during intake or consultation.